Customer Service

When You Need Us

At the Integrity Midwest Insurance, LLC, we strive to deliver the high-quality customer service that we would expect ourselves. We are committed to your satisfaction with choosing Integrity Midwest Insurance, LLC.

We invite customers to call, visit, or email our office with service requests. Feel free to reach out to us should you have questions about your bill, coverages, or have a change such as adding a driver, buying a car, starting a business, purchasing a recreational vehicle, or an addition to the family.

Should you ever have a loss, contact our office as soon as possible. We’ll be here to help you through the claims process. Whether it is a minor event, such as a cracked windshield, or a major event like a house fire, we will help you through the process.

Disclaimer: Changes submitted to us are not binding or in effect until you receive confirmation via email, fax or phone from an Integrity Midwest Insurance representative. This information is not an offer to sell insurance. All coverages are subject to the terms, conditions and exclusions of the actual policy issued. You also agree to release us from any liability if this information is accidentally viewed by unauthorized persons. We will only use this information for insurance quoting purposes and not distribute to other parties.

State Auto Insurance Companies

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Address 518 East Broad St Columbus OH 43215 United States General Inquiries: 800-492-5246Billing: 800-444-9950 x5118Claims: 800-766-1853 Website Billing Website Claims Website